We partnered with VEU AP and NSW ACP, and we have been a NEW Energy Tech Approved Seller since 31/01/2022. As an approved seller, our business aligns with energy-saving goals, meeting the criteria set by relevant authorities in Victoria and New South Wales. Our commitment to energy efficiency is trusted by customers.

Victoria Energy Upgrade

The Victorian Energy Upgrades (VEU) program reduces greenhouse gases by providing access to discounted energy-efficient products and services. The Victorian Energy Upgrades is a government energy e ciency program. Households and businesses can receive rebates or discounts on energy-saving products, helping to cut power bills and reduce greenhouse gas emissions.

Every upgrade allows businesses under the Victorian Energy Upgrades program to generate Victorian Energy E ciency Certificates (VEECs). Each certi cate represents one tonne of greenhouse gas prevented from entering our atmosphere. Accredited providers then sell these certi cates to energy retailers, which use them to meet annual emissions targets set by the Victorian Government.

Reducing energy bills

Energy-e cient products installed under the Victorian Energy Upgrades program reduce energy demand and the need to build new energy infrastructure. This, in turn, lowers energy prices for everyone more than the program’s cost.

While those that undertake upgrades through the program will save more, even those who do not participate will save on their bills.

Reducing greenhouse gas emissions

Under new emission reduction targets, the program will lock in 28 million tonnes of greenhouse gas emissions savings for Victoria between 2022 and 2025. That’s equivalented to taking more than 8.5 million cars o the road for a year.

The latest Victorian Energy Upgrades Performance Report shows over 530,000 Victorian households and businesses bene ted from energy-e cient upgrades through the program in 2022, which is expected to save over 7.8 million tonnes of greenhouse gas emissions.

VEU Space Heating & Cooling

The Victorian Energy Upgrades (VEU) program o ers incentives for households to upgrade to reverse cycle air conditioners that can heat and cool. Only products meeting VEU program requirements can be installed. We recommend discussing sizing with your installer. If the system you intend to install is smaller than the size recommended in this fact sheet, you may not experience the heating and cooling you want.

Types of reverse cycle air conditioners available:

  • Single-Split: One outdoor unit connected to one indoor unit, suitable for a single room or open-plan area.
  • Multi-Split: One outdoor unit connected to multiple indoor units, suitable for multiple rooms or whole-of-home.
  • Ducted: One central outdoor unit connected to multiple indoor rooms through ducts and vents, suitable for whole-of-home.

When selecting a new system, it’s crucial to consider factors such as the system’s features, user-friendliness, security, flexibility, and how well it aligns with your organization’s current and future needs.

However, it’s also crucial to recognize that a suitable environment is necessary for a system to function properly. An efficient home will not only be more cost-effective but also easier to heat and cool.

Consider checking the following factors of you home.

  • Are there draughts in your home?
  • Do you have standard or high ceilings?
  • Are your roof, walls, and oors insulated?
  • Does your room have many single-glazed windows?
  • How much sun or shade does your room receive?
  • How is your home constructed? E.g., brick or weatherboard?

All these above-mentioned factors impact the amount of heating and cooling your house may need.

Which rooms need heating and cooling?

When considering a new reverse cycle air conditioner, discuss the rooms you want heated and cooled with your installer.

Ask yourself the following questions:

  • What rooms do you heat or cool the most?
  • What are the hottest and coldest rooms in your home?

We recommend your new system covers primary living spaces such as living rooms, lounges, and open-plan living areas. Also, consider what rooms are covered by your existing heating or cooling.

New South Wales Energy Saving Scheme

NSW Energy Saving Scheme (ESS)

The NSW Energy Saving Scheme (ESS) is a government initiative aimed at reducing electricity and/or gas consumption by providing nancial incentives for  ouseholds and organizations to invest in energy-saving upgrades. Accredited Certificate Providers (ACPs) facilitate Home Energy E ciency Retro t (HEER) activities under the ESS, assisting NSW households and small businesses in saving energy through various upgrades such as lighting, draught proong, and equipment enhancements.

How to Participate

Participation in the ESS is voluntary. To get involved, you’ll need to collaborate with an Accredited Certi cate Provider (ACP) to arrange upgrades for your property. The ACP or its representatives may request you to enter into a contract for the upgrade works. 

It’s essential to carefully review any agreements presented, just as you would with any other property-related contract.

Peak Demand Reduction Scheme

The Peak Demand Reduction Scheme aims to decrease peak electricity demand in NSW. By incentivizing households and businesses to shift their energy consumption away from peak hours, the program signi cantly reduces the risk of power outages. Estimatedsavings on bills are projected to exceed $1 billion over 18 years while also optimizing the utilization of renewable energies towards achieving long-term net zero emissions by 2050.


For more details on the Victorian Energy Upgrades program, including eligibility criteria and participating providers, visit Energy Victoria.

NET Approved Sellers are committed to meeting the standards below:

Advertising & Promotion: “We commit to honesty, accuracy, clarity, and fairness in all our interactions.” These principles guide our actions, ensuring transparency and trustworthiness.

Direct marketing & sales: We will identify ourselves, provide unbiased information, and use no pressure-selling. We will take extra care throughout if we become aware that you may be vulnerable.

Fit for purpose: Our aim is to ensure that our offers are t for purpose. Where we are to configure or install on your site, we will ask about your
needs and ensure that our o er is t for that purpose.

Quoting: Our quotes will provide comprehensive details of our o er, including expected performance and any limitations, an itemized list of
inclusions, installation times, a breakdown of costs, any relevant warnings, and your rights and obligations.